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OpenAI, a leading artificial intelligence research company, has come under scrutiny for its use of cheap labor from Kenya to prepare some training data for its popular language model, #ChatGPT. According to reports, the workers were paid less than $2 per hour to label and categorize large amounts of data, which is used to train and improve #AI models, especially to detect harmful content to make the model safe.
The company was reportedly contracted by a company called Sama, based in San Francisco with offices in Kenya, Uganda, and India, to help with preparing training data for its AI models. Sama specializes in outsourcing work for tech giants and has been involved in data preparation for other major AI models in the past.
According to sources, the data that the Kenyan workers were tasked with labeling and categorizing was used to develop a model to detect toxic and harmful content, which was later incorporated into ChatGPT. The nature of the data was reportedly disturbing and complicated, leading to the company appointing personal and group counselors for the employees to talk about their experiences.
In the end, the work was too complicated and disturbing for the employees, and the contract with Sama was ended 8 months earlier than the initial plan. This has raised questions about the ethical implications of using cheap labor from developing countries to prepare data for AI models, and whether or not these workers are adequately protected and compensated for their work.
OpenAI in a statement said they indeed employed some workers in Kenya to work on toxic data detection for a model, but it is likely that the company will face increased pressure to address these ethical concerns. The use of cheap labor to prepare data for AI models is becoming an increasingly controversial issue in the tech industry, and companies will need to take steps to ensure that their practices are fair and just.
In a world where technology is advancing at an unprecedented pace, it is important to ensure that the people working behind the scenes are treated with dignity and respect. As AI models become more prevalent in our daily lives, it is essential that the industry takes steps to ensure that the data used to train these models is ethically sourced and that the workers involved are protected and compensated fairly.
Source: Time Magazine’s exclusive report on OpenAI’s ChatGPT.
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